> For the complete documentation index, see [llms.txt](https://docs.foundryosd.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.foundryosd.com/troubleshooting.md).

# Troubleshooting

Start with the stage where the workflow stopped.

| Stage                                                         | Start here                                                 |
| ------------------------------------------------------------- | ---------------------------------------------------------- |
| ADK, Windows PE, ISO, or USB creation                         | [Media creation](/troubleshooting/media-creation.md)       |
| Ethernet, Wi-Fi, DHCP, or Foundry Connect                     | [Network and Foundry Connect](/troubleshooting/network.md) |
| Target, Windows, drivers, or deployment execution             | [Windows deployment](/troubleshooting/deployment.md)       |
| Profile staging or hardware hash upload                       | [Windows Autopilot](/troubleshooting/autopilot.md)         |
| Joining the domain, OU placement or leftover join credentials | [Domain Join](/troubleshooting/domain-join.md)             |

Before changing configuration, record the visible status, failed step, complete error message, device model, media version, and selected workflow. Then collect [logs and support information](/troubleshooting/logs-and-support.md).

For Domain Join, collect the result file and the log listed in [Domain Join evidence](/troubleshooting/logs-and-support.md#domain-join-evidence). Never include the `credentials.bin` file, an account or a password.


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